FREQUENTLY ASKED QUESTIONS
Q1: Where do I get the Reward? Why I haven't I gotten mine after using??
A1: The reward will be sent to your In-Game Mailbox OR Cash Shop Gift Box on the next hour mark. Meaning, if you use the Magnifying Glass at 6:40PM, you will get your reward at 7PM. If you use the magnifying glass at 7:05PM, you will get your reward at 8PM.
Q2: If I use 2 magnifying glasses during one particular chest selection, do I get 2 rewards?
A2: Yes. The number of Rewards you get will be equivalent to the number of Magnifying Glasses you used.
Q3: Does this works only for Nests?
A3: No. It works for any Dungeon or Nest so long as you can use the Magnifying Glasses.
Q4: Which Dungeon Mode do I have to run in order to qualify?
A4: Doesn't matter which mode you run, whether it be Easy/Normal/Hard/Master/Abyss. Bottom line, as long as you use the Magnifying Glass, you will get the rewards.
Q5: Why do I receive only 1 reward when I used 2 magnifying glass?
A5: Check both your in-game Mailbox and Cash Shop Gift Box, you might be getting 1 in-game item and 1 cash item.
Q6: I have used my magnifying glass; why didn't I get the reward?
A6: The reward is issued hourly. If you use your magnifying glass at 7:05PM, you will get your reward at 8:00PM. If you use it at 7:55PM, you will still get the reward at 8:00PM.
Q7: I have used my magnifying glass at 6:45PM, it's now 7:00PM and I still did not get my reward.
A7: You'll probably need to change channel or re-log in order for the mail notification and gift box notification to show up.
Q8: How are the rewards given out? Random or by a specific order?
A8: The rewards you get are random.